PEARL ENIGMA
Karmen is 5’7” and wears size S
Product Details
Elevate your style with this stunning Vestido velvet dress. The sleek and elegant cut out design, paired with the chic crop top, creates a unique and sophisticated look. Perfect for any occasion, this dress is sure to turn heads and make you feel confident and beautiful
DETAILS
- Velvet fabric
- Maxy
- Zipper back
- Turtle neckline
- Embroidered pearl top
- Stretchy
- Fabric 97%. Poly- 3% Spandex
- Dry clean only
- Imported
- Length 67”
Model Measurements: Height 5'9", Bust 35", Waist 25", Hips 35”
True to size. We recommend you use your size. Model Wearing size S
Care Instructions
Wash on a cool cycle with similar colours and reshape while damp. Iron on reverse. Do not tumble dry. Do not dry clean.
Delivery
SHIP METHODS
We offer free shipping on all orders over $150+ in the U.S.
We have the following shipping options available in the U.S.
Economy - Delivery in 4 to 7 Business Days via UPS/USPS
Standard - Delivery in 3 to 5 Business Days via UPS/USPS
Express - Order by Noon ET. Processing begins that same day. Delivery in 2 to 3 Business Days via UPS
Priority - Order by Noon ET. Processing begins that same day. Delivery in 1 to 2 Business Days via UPS
Please allow up to 7 business days for processing before orders ship from our warehouse.
If shipping to a P.O. Box or APO/FPO address, you must select Economy. Please note transit times will vary.
Please note we do not ship to freight forwarding address.
SHIPMENT TRACKING
Please note we do not ship to freight forwarding address.
You can track your order via the Shipment Notification E-mail(s), Order Confirmation page.
Please note that you may receive more than one Shipment Notification E-mail if item(s) from your order are shipping separately.
If tracking information on the shipping carrier page for your order is not showing activity/movement for more than 5 business days, please contact Customer Service.
LOST OR STOLEN PACKAGES
We know carrier issues and delays can happen. We find that some carriers may scan a package as “Delivered” when it is still out for delivery and will sometimes physically deliver the parcel within the next four business days.
After 4 business days, if your order is showing as "Delivered” by the carrier, and you have still not located your package, and you have checked the area surrounding your delivery address please contact Customer Service for assistance.
Please note, DOLL is not liable for missing packages marked delivered. If you believe this was mis-delivered, we recommend filing a claim with the carrier directly. At this time, we're not currently set up for reshipment orders or exchanges and require that a new order is placed with the returned funds.
If the carrier’s tracking link for your order is not showing activity or movement for more than 5 business days, please contact Customer Service to investigate
CAN I CHANGE ADDRESS INFORMATION ON MY CURRENT ORDER?
DOLL orders begin processing as soon as submitted and typically cannot be stopped or changed. However, once your order has shipped, if you need to edit or correct any address information, we recommend reaching out directly to the shipping carrier. Please note that modifying addresses or shipping methods can significantly impact the delivery processing time(s) and may incur fees, which are paid by the customer directly to the carrier.
Here are the specific instructions for our various carrier types:
UPS (Domestic Orders):
Create a My Choice UPS account for free address updates: UPS My Choice
USPS (Domestic Orders):
Use USPS Package Intercept to make address changes: USPS Package Intercept
DHL (International Orders):
You can change your delivery address, reschedule your delivery date/time, request to collect your shipment from a ServicePoint or place your shipment on a vacation hold using On Demand Delivery site.
