Start a return
START A RETURN
We want you to love your purchase! If you need to return an item, please review our return policy below.
RETURN POLICY
- You must request a return within 1 day of receiving your package.
- To initiate a return, send an email to info@dolldesignboutique.com with the following details:
- Subject: Order #
- Full Name
- Order Number
- Reason for Return (select from the options below)
- Photos of the item (if applicable)
REASON
Please select one of the following reasons and include it in your email:
- Received the wrong item
- Received a damaged item
- Size does not fit (too small/too big)
- Defective product
Thank you for your cooperation.
IMPORTANT NOTES
- The item must be unused, in original condition, and with tags attached.
- Returns are covered by the customer, including return shipping costs.
- We do not offer refunds, only exchanges or store credit.
- If your return request is approved, you will receive a confirmation email with further instructions.
For any questions, feel free to contact us at info@dolldesignboutique.com.
Thank you for shopping with us!