Exchanges & returns

EXCHANGES

We want you to love your purchase! If you need a different size or style, we offer easy exchanges within 30 days of delivery.

RETURNS

As a growing brand, we are committed to enhancing our policies to better serve you. While we currently offer exchanges, we are actively working towards providing a seamless return process in the future. Your satisfaction is our priority.

REFUND POLICY

We offer refunds only in cases where the product has a manufacturing defect or if you received the wrong item.

Once we receive the returned product and verify that it meets our return policy, we will process your refund.

Refunds will be issued to the original payment method used at checkout. While our team processes refunds on the same day of approval, the time it takes to appear in your account will depend on your bank.

If you have any questions, feel free to contact us at info@dolldesignboutique.com.